Frequently Asked Questions
When will my order arrive?
We ship most orders within 1 business day. Delivery usually takes 5–10 business days to arrive at your doorstep within the USA, and 7–14 days for overseas orders. Tracking will be shared as soon as it ships!
What is your return policy?
We offer a 60-day return window from the date of purchase. If you're not satisfied, we’ll make it right. See our return policy for full details.
Do you offer bulk purchasing options?
While we don’t have a formal bulk program, customers are welcome to place multiple orders. Each order can include up to $500 worth of items. This limit helps us maintain fair access for all customers. If you have special requirements, feel free to contact us.
Can I track my package?
Yes! Once your order ships, we’ll send you a tracking link via email or SMS so you can follow its journey.
Is my payment information secure?
Absolutely. Our store uses industry-standard SSL encryption and secure payment gateways to ensure your information stays protected. Your privacy and safety are our top priorities.
How can I contact you?
You can reach us anytime at support@arkjunction.com. We usually respond within 24 hours, Monday through Saturday.
